Shadow on Concrete Wall

Virtual Art Auction FAQs 

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Need More Help?
Email us at 
thewarecollective@gmail.com 
or call 
876-837-0440

I don't understand how to bid in Zoom?

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Prices are quoted in USD, can I pay in USD or JMD? 
Yes, we're using WiPay to process transactions and we accept both currencies. The exchange rate is $1 USD to $160 JMD

How will I get my item after the Auction?
International Shipping will be done through DHL Couriers. All shipping costs will need to be paid by you when the package is delivered. 

For persons in Jamaica pick up can be arranged or TARA Couriers for islandwide delivery.

If I have problems or questions during the Auction, how can I get help?

We'll have 2 Customer Service Reps available by phone and Zoom Chat for the entire Auction.

Can I get a refund if I change my mind?

Unfortunately, we can't offer refunds